Home

FREQUENTLY ASKED
QUESTIONS

Everything you need to know before
booking your rental

General Questions

To rent a vehicle, you must:

  • Be at least 21 years old
  • Have a valid driver’s license
  • Provide a valid payment method (credit or debit card)

Yes, we accept both debit and credit cards. Additional verification may be required for debit card rentals.

Yes, a refundable security deposit is required:
$250 with a credit card
$350 with a debit card
The deposit is refunded after the vehicle is returned and inspected.

Rental Proces

You can reserve a vehicle directly on our website by selecting your location, dates, and submitting your request. You may also contact us for assistance.

Walk-ins are accepted based on availability, but we strongly recommend booking in advance to guarantee your vehicle.

Additional drivers may be allowed but must meet all rental requirements and be approved by us.

Pricing & Fees

Our pricing is transparent. Any additional fees (such as deposits or optional services) will be clearly communicated before booking.

Additional charges may include:

  • Late return fees
  • Fuel charges (if vehicle is not returned with same fuel level)
  • Cleaning fees (if vehicle is returned excessively dirty)
  • Damage-related charges

Yes, a refundable security deposit is required:
$250 with a credit card
$350 with a debit card
The deposit is refunded after the vehicle is returned and inspected.

Pickup & Reurn

Please bring:

  • Valid driver’s license
  • Payment method
  • Booking confirmation (if applicable)

No. All vehicles must be returned to the same location where they were picked up.

Late returns may result in additional charges. Please contact us in advance if you need more time.

Vehicle Use

Yes, the vehicle must be returned with the same fuel level as when it was picked up.

Mileage terms may vary depending on the rental agreement. Details will be provided at the time of booking.

Out-of-state travel must be approved in advance. Please contact us before your trip.

Safety & Support

Contact us immediately. We will assist you as quickly as possible to resolve the issue.

No. All vehicles must be returned to the same location where they were picked up.

Support

You can contact us via phone 850-270-7160. Our support team responds promptly to assist with bookings, inquries.

Yes, we provide 24/7 customer support to ensure assistance is always available whenever you need it.

Still Have Questions?

We're here to help. Contact us anytime for assistance in your booking